Returns & Exchanges
At Capezio®, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for unworn dancewear and footwear in its original packaging. Please note that for hygienic reasons, tights, undergarments, and opened pointe shoes are considered final sale.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the pre-paid UPS return shipping label provided at the end of the portal process.
Package Your Items
Place the items in their original product packaging and include the packing slip before securely sealing your shipping box.
Drop Off & Refund
Drop your package at any authorized UPS location; once received and inspected at our warehouse, your refund will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing